How we Help
Our Process
Our business is about relationships and putting the human factor back into the travel booking process. Now more than ever travel is unpredictable and experience matters. Online booking works for some, but we prefer to know you, hear your needs, priorities, and pain points, so you can relax as we do the heavy lifting and provide experienced advice and accountability, PLUS provide support and advocacy when you need it most.
1
We’ll listen, tell us what you need
Our aim is for you to have the best booking and travel experience right from the very start. In our discovery discussion, we will ask a lot of questions and probe for details, so the more information you can provide about the who, what, when, and where of your travel will lend itself for the best success.
2
We’ll do the heavy lifting, research, and sourcing the best for you.
You can sit back and relax and do what you do, while we do the work to meet your wish list, timelines, and budget. With our industry tools and contacts, we will prepare the best options and present them for you to review and decide.
3
We’ll carefully make your arrangements
Now that you have chosen what option suits best, we will proceed with all the details and payments to the service providers. Confirmations are provided to you for review and we go over each piece step by step with you, and answer any questions you may have.
4
We’ll stay on standby for your needs.
Rest assured we are here should you have anything unexpected happen or need support or advocacy before or during your travel. You won’t be the one on hold with an airline for hours when you have a change or question - we are happy to manage these issues for you.
Why are we here?
There are many ways to buy a plane ticket. There are many apps to book hotels. Some have even predicted that personal travel services like ours would be extinct by now. Yet our customers keep coming back to us - again and again.
Why? Relationships.
Relationships built on a foundation of trust and expertise.
Our customers know that we’ll be there for them, and we’ll come through. They’re confident that Klondike Travel will deliver value, and we’re confident we can, too. That’s because our years of experience have taught us how to discover - and remedy - our clients’ diverse pain points, needs, processes, priorities, and personalities. We’re here from the moment you reach out until the moment you get back home.
Instead of spending your time focusing on the tiny, ever-moving parts of an industry adapting to a pandemic, focus on what you’re good at: Running a business. Serving the community. Spending time with the people you love. Now, more than ever, business travel needs an expert human touch.
Let us be that expert human touch.
- Carmen
Ready to book your trip?
Your time is valuable, we protect it by providing premium personal service, priority solutions, and exceptional travel outcomes every step of the way.