Escape the same old weekend and do something to HOWL about!
TERMS AND CONDITIONS
itineraries make excellent use of Klondike Travel’s established network of
local sightseeing tours and airfares. Bookings: We accept registrations on a first come, first served basis. You are encouraged to apply early as we cannot overfill our trips.
Payment: Full payment is due at time of booking.
Last minute bookings: Depending on space availability, bookings can be made up to 14 days prior to departure.
Rates: All prices quoted are per person and shown in Canadian currency based on double occupancy. It should be understood that the rates include our administration, planning and operational expenses. All rates include federal and provincial sales and goods and services (GST) taxes. All rates are subject to change without notice.
Taxes: Klondike Travel’s package travel services quote prices inclusive of sales tax and GST.
Form of payment: Klondike Travel accepts VISA, MasterCard, and Interac E-transfers.
Documentation: Documents will be sent no later than 14 days prior to departure. If a late booking does not allow us to provide you with travel documents prior to your departure, they will be available from our representative at the point of arrival on your day of travel. All rush and/or overnight deliveries within the 14 days will incur an added surcharge at the customer's expense.
Changes to reservation: If you wish to make any changes to your reservation after confirmation, we will do our utmost to satisfy your requirements. A charge of $100 per booking will be applied, per person, per change, plus any difference in airfare.
Accommodation: All properties are contracted on a "run of the house" basis, which means you will have a standard room which may be located in any part of the hotel. Hotel management makes all room assignments, and Klondike Travel has no control over which room you will receive. Special requests will be communicated to hotel management, however, requests are not guaranteed. Upgrades may be requested and provided based on availability and for additional cost.
Disabilities: Klondike Vacations does not discriminate against persons on the basis of disability. Klondike Vacations requires that if you have any medical, physical and/or other requirements, these be brought to the attention of the representative when booking your reservations.
Meals: Packages include meals or beverages only when specified.
Gratuities: Gratuities are not included.
Cancellations/refunds (non-special events): All cancellations must be received in writing to Klondike Travel and are subject to the following cancellation penalties.
Bookings are non-refundable and cancellations will result in a credit with Klondike Travel, valid for one year from booking date, less $250 penalty. Fully transferable
Unused features are non-refundable
No shows forfeit entire payment
Cancellation responsibility: Klondike Travel reserves the right to cancel all or part of the package in its reasonable discretion. If Klondike Travel cancels the entire package, you will receive a full refund of amounts paid. If Klondike Travel cancels a portion of the package due to weather or other reasons beyond its control, there will be no refund. For other partial cancellations by Klondike Travel, you will receive a refund for the value of the cancelled portion, a value to be determined by Klondike Travel in a fair and equitable manner.
Seating/baggage: Seating is not assigned. Klondike Travel will not be liable for any loss, or delay of, or damage to baggage. Nor will it assume any liability for any loss, delay or damage to breakable or perishable items, medicine, or other valuables. Klondike Travel assumes no liability for property you may leave unattended. All baggage must meet airline or other transport restrictions.
Representatives: Representatives are available to assist you with your travel needs. You may direct all inquiries to 1 (877) 668-5655. If necessary, your call may be directed to the appropriate supplier.
Company policy liability: The purchase of a Klondike Travel package or any portion thereof constitutes acceptance of these terms and conditions and limitations as to liabilities set forth herein. Klondike Travel has made arrangements for the package services described. The carriers providing transportation services (other than Klondike Travel), hotels and other suppliers providing tour services are independent contractors and are not the agents, employees or servants of, or joint ventures with Klondike Travel or its affiliates. All certificates and other travel documents for package services issued by Klondike Travel are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied. All vouchers, coupons, receipts and tickets are issued subject to the terms and conditions specified by these suppliers. (Suppler terms and conditions are available by request).
By agreeing to utilize the services of Klondike Travel, the package participant agrees that neither Klondike Travel or its affiliates, nor its or their employees or agents, shall be liable for any delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of Klondike Travel or its affiliates, or its or their employees or agents. Further, the package participant agrees that neither Klondike Vacations nor its affiliates, nor its or their employees or agents, shall be liable for any damage, loss, claim, cost or expense arising out of personal injury, accident or death, loss, damage or delay of baggage or other property, resulting from: (1) The act or omission on the part of any person other than Klondike Travel or its employees; (2) Acts of God, sickness, theft, labor disputes, mechanical breakdown, government actions, weather, or any other cause beyond Klondike Travel’s direct control.
No person, other than a representative of Klondike Travel authorized by a document in writing may vary, add or waive any term or condition in this brochure, including any term or condition set forth in the preceding provisions. Written notice of any claim against Klondike Travel must be received no later than 48 hours after the date that services were provided to a tour participant.
All terms and conditions and schedules and rates are subject to change without notice.